Privacy Policy

Effective Date: November 23, 2025

This Privacy Policy (“Policy”) explains how Cyriac Logistics (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“you,” “your,” or “user”) who access our website or use any related truck dispatching services (“Services”). This Policy applies to all users of our website and Services.

By accessing this website or using our Services, you agree to the practices described in this Policy. If you do not agree with any part of this Policy, discontinue use immediately.

1. Information We Collect

We may collect personal and business information, including but not limited to:

- Name, phone number, email, company name, DOT and MC numbers

- Billing information and business address

- Operational preferences, location details, and information provided voluntarily through forms, surveys, calls, or other interactions

- Analytics-related information such as IP address, browser type, device identifiers, and site interactions

2. Methods of Collection

Information is collected:

- Directly from you via forms, surveys, scheduling, calls, or other interactions

- Through integrated systems such as Truk AI or GoHighLevel

- Data is collected only with your knowledge and consent.

3. Use of Information

Your information is used to:

- Facilitate load matching and dispatching

- Communicate with brokers, carriers, and customers

- Send service updates and appointment confirmations

- Issue invoices and process payments

- Provide customer support and analyze performance

- Send marketing communications if opted in

We do not sell or share your phone number, SMS consent, or mobile opt-in data with third parties or affiliates under any circumstances.

4. SMS and Communications

By providing your phone number, you consent to receive SMS messages from Cyriac Logistics, including:

- Service alerts

- Appointment reminders

- Promotional messages consistent with your selected use case

Message and data rates may apply. Messaging frequency may vary.

- Opt out: Reply STOP

- Help: Reply HELP or contact [email protected]

Consent to SMS is not required to use Services.

Visit https://www.cyriaclogistics.com/terms to review our full Privacy Policy and Terms & Conditions.

5. Data Security

We employ industry-standard safeguards to protect your data, including encryption and access controls. Only authorized personnel may access your information for business purposes.

6. Data Retention

We retain personal data only as long as necessary to provide Services, comply with law, or fulfill operational purposes. Data is securely deleted or anonymized when no longer required.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access, correct, or delete your data

- Withdraw consent where applicable

- Restrict or object to processing

- Opt out of marketing communications

To exercise your rights, contact [email protected].

8. Children’s Privacy

Services are not intended for children under 18. Data from minors without parental consent will be deleted promptly.

9. Changes to Policy

We may update this Policy at any time; changes take effect immediately upon posting. Continued use of Services constitutes acceptance of the revised Policy.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Cyriac Logistics

Email: [email protected]

Phone: +1 (833) 365-6215, +1 (833) 833-2060